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Help Desk

Frequently Asked Questions

Do you ship internationally?

My tracking info says my order was delivered, but haven't received anything.

Is your packaging recyclable?

Where do you source your herbs from?

I live a different hemisphere / region, will I be able to follow your seasonal advice?

Do you offer one-on-one nutrition consultations?

I want to learn more about TCM, where should I begin?

I'd like to learn more about becoming a Chinese medicine practitioner. Where can I find more info?

What if I'm unsatisfied with my purchase?